Terms
Sales/orders placed over the phone with a Repertoire store or Repertoire’s head office are subject to the below conditions designed to minimise the risk of fraud. This is in place to protect both customers and the company.
- Delivery must be to an NZ address
- Delivery to PO boxes is not permitted
- Delivery will be sent via a signature-required courier only
- Phone orders must not exceed a maximum of $500.00 in value
- Full contact details including name, physical address, email and phone number must be provided
- Repertoire NZ reserves the right to decline the acceptance of phone orders at their discretion.
- Repertoire NZ reserve the right to cancel (and refund) phone orders after the order has been transacted (and before goods have been sent) at their discretion
- Items that are returned (and are eligible for a refund) will only be refunded back to the same payment form as the original purchase.
- Seasonal sale prices will be depicted showing the already-discounted price on our website and in-store signage
- Seasonal sale items do not accrue loyalty points when purchased at their discounted price
- Seasonal sale items must be returned within fourteen days from receipt of purchase and can only be exchanged for another item or a credit note. Refunds are not issued for seasonal sale items
- Any item returned will be credited at the discounted amount and the discount cannot be applied to an alternative item that is not currently on seasonal sale
- If a particular size/colour needs to be ordered into store, the item/s must be paid in full within the sale period in order to be eligible for the sale pricing
- Seasonal sale pricing is not available in conjunction with any other promotion
- Excludes purchases of Repertoire gift vouchers and event tickets
- In some cases, only particular colours within a style will be on seasonal sale
- Repertoire NZ reserves the right to remove, add or amend any seasonal sale pricing at any time
- Items are offered on sale for a limited time only and only while stocks last
- Not available on in-store layby instalment sales
- Discount cannot be retrospectively applied to previous orders, purchases or laybys.
- Repertoire issued Credit notes may be redeemed either online or in store
- Repertoire Credit notes are valid for redemption for 18 months from the date of issue. Any unspent value cannot be used or redeemed after the date of expiry
- Credit notes are non-refundable and cannot be exchanged for cash. No change will be given
- Credit notes can be redeemed in whole or for part of a payment. Unredeemed values will remain on the credit note
- Credit notes can be used in conjunction with another form of payment, such as a credit card, to make up the full value of the purchase
- Items returned that were purchased with a Credit note will have the item’s value issued to another Credit note.
- Credit notes should be treated as cash and Repertoire is not responsible for lost, stolen or damaged Credit notes
- Repertoire reserves the right to amend the terms and conditions of Credit notes at any time and to take appropriate actions, including the cancellation of a Credit note if, at its discretion, it deems such action necessary
- You may check your Credit note balance in-store or online here: https://www.repertoire.co.nz/my-account/store-credit
- Repertoire Gift cards (digital or physical cards) are valid for redemption for 12 months from the date of purchase. Any unspent value cannot be used or redeemed after the date of expiry
- Gift cards may be redeemed either online or in store
- Gift cards are non-refundable and cannot be exchanged for cash. No change will be given
- Gift cards can be redeemed in whole or for part of a payment. Unredeemed values will remain on the gift card
- Gift cards can be used in conjunction with another form of payment, such as a credit card, to make up the full value of the purchase
- Items returned that were purchased with a gift card will have the item’s value credited back to the gift card. This does not reset the expiry period
- Gift cards should be treated as cash and Repertoire is not responsible for lost, stolen or damaged gift cards
- GST will not apply to the sale of Gift cards
- Repertoire reserves the right to amend the terms and conditions of Gift cards at any time and to take appropriate actions, including the cancellation of a Gift card if, at its discretion, it deems such action necessary
- You may check your Gift card balance in-store or online here: https://www.repertoire.co.nz/buy-a-gift-card
- Redeemable online and in-store for customers who have received a birthday email*
- Valid during one month only, as per the dates on the email
- Discount will be honoured for all sales during the month of your birthday and applied to all purchases of full priced fashion garments
- Cannot be redeemed on sale/discounted item/s
- Promotionally discounted pieces will not accrue loyalty points
- Excludes purchases of Repertoire giftcards and non-stock items (e.g. event tickets or freight costs)
- Excludes purchases of pre-order/made to order items that are not yet in store
- Cannot be used in conjunction with any other promotion